On this episode, we are joined by William Wiley, MD, a cataract & refractive surgeon at the Cleveland Eye Clinic and Clear Choice Custom LASIK Center in Cleveland, OH. He shares his insight on a variety of topics including how to perform high volume cataract surgery, providing elevated customer service in medicine, market fragmentation, potential benefits to private equity, getting involved in the innovation cycle, working with industry, speaking at the podium, and the best refractive and cataract fellowship in the country.
TABLE OF CONTENTS
- 0:00:00 | Opening
- 0:00:28 | How To Perform High Volume Cataract Surgery
- 0:03:37 | Volume Reveals All
- 0:06:33 | Customer Service In Medicine
- 00:09:51 | Double-Edged Sword
- 00:11:20 | Wiley’s Multiple Hit Hypothesis
- 00:12:19 | Going Above And Beyond In Ophthalmology
- 00:15:10 | Dealing With The Pressure To Succeed
- 00:18:20 | Deciding What To Do After Residency
- 00:20:00 | Legacy Ophthalmology
- 00:22:01 | Burnout In Ophthalmology
- 00:24:29 | The Early Warring Days Of Collaborative Care
- 00:26:45 | Ophthalmology Residency At Rush
- 00:28:46 | Market Fragmentation
- 00:32:33 | The Benefits Of Private Equity
- 00:38:41 | The Financial Stress Of Running A Private Practice
- 00:43:12 | Understanding What Gives You Energy
- 00:47:40 | Ten Years Without Vacation
- 00:49:17 | The Death Of Your Passions (Work Hard, Live Hard)
- 00:52:40 | Don’t Neglect Your Health For Your Career
- 00:58:37 | Not All Meetings Are The Same
- 01:02:42 | The Live Meeting Experience
- 01:04:48 | Fighting For Truth On The Podium
- 01:07:15 | Getting Involved In The Innovation Cycle
- 01:08:28 | How To Get A Seat At The Table
- 01:11:30 | Track Your Outcomes
- 01:13:42 | How To Destroy Your Credibility
- 01:16:15 | Lost In The Shuffle
- 01:18:21 | Starving For A Champion
- 01:21:33 | Becoming Your Own Sensei
- 01:26:13 | The Burning Fire Of Refractive Surgery
- 01:32:38 | How To Start Your Own Meeting
- 01:35:49 | Calling Bulls***
- 01:39:51 | Creating A Culture Of Excellence (New Year’s Eve Surgery)
- 01:43:35 | How To Become A Great Surgeon
- 01:47:38 | Ascending To The Next Level
- 01:51:16 | Innovators Versus Early Adopters
- 01:54:52 | It’s Complicated
- 01:59:45 | The Desire To Be Better
- 02:02:19 | Everybody Wins
- 02:07:30 | Navigating Industry
- 02:09:33 | The Future Of Cataract & Refractive Surgery
- 02:10:59 | Ophthalmology VS. Cardiology
- 02:12:09 | The Best Refractive Surgery Fellowship
- 02:15:55 | How To Choose The Right Anterior Segment Fellowship
- 02:17:49 | A Student Thanks His Teacher